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Laptop showing a QA dashboard with passed test checks, beside a monitor of test code in a bright office
Princeton, New Jersey · Serving US software teams

Software QA and Testing Consulting Services

QA assessments, test strategy, automation frameworks, and hands-on testing for US software teams.

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QA process assessment
2–3 weeks
Rates
$25–$49/hr
Testing software
30+ years

Recognized for delivering the best solutions for businesses of all sizes and across industries.

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Quick answer

Quick answer: QA consulting fixes how you test; QA services do the testing. We do both. A QA process assessment takes 2 to 3 weeks and costs $1,000 to $3,920 at our rates, and ends with a prioritized plan covering coverage gaps, automation candidates, environments, and release criteria. From there, teams usually take an automation framework build, a managed QA pod, or embedded QA engineers.

Most teams do not have a testing problem. They have a feedback problem: defects found too late, a regression suite nobody trusts, environments that do not match production, and a release decision made on a feeling rather than on evidence.

NewAgeSysIT has been testing software for more than 30 years, from Princeton, New Jersey. We work as consultants when you need the approach fixed, and as a delivery team when you need the testing done.

Benchmarks

Where Most QA Programs Actually Stand

The World Quality Report 2025-26, published by Capgemini, Sogeti, and OpenText from a survey of more than 2,000 senior executives, gives useful benchmarks for a conversation with your leadership:

Benchmark figures

Average share of test cases automated
33%
Organizations with a fully established automation strategy
8%

with nearly half still in the planning stage

Organizations piloting or deploying generative AI in quality engineering
89%

with 37% in production and 52% in pilots

Organizations that have scaled generative AI across the enterprise
15%
Average testing productivity improvement reported from generative AI
19%

though a third report gains of only 1% to 9%

New automated test scripts generated with AI tools in the past year
25%

on average

Top barriers reported

  • Data privacy67%
  • Integration complexity64%
  • Reliability and hallucination concerns60%
  • Secure test data60%

Two things follow from that. Most teams are nowhere near the automation coverage they assume they have, and the AI tooling everyone is buying produces real but modest gains, concentrated in teams that fixed their fundamentals first. That is the work this page is about.

56%
average security pass rate for AI-generated code
~44%
of generation tasks produced a known vulnerability

There is a second reason testing budgets are rising: more of the code is written by AI. Veracode's 2026 testing found an average security pass rate of 56% for AI-generated code, with roughly 44% of code generation tasks producing a known vulnerability when the prompt said nothing about security. More code, written faster, with the same defect rate per line, means more testing, not less.

Ways to buy

QA Consulting and QA Services Are Different Purchases

Most engagements start with the first and continue into the second or third. We will tell you when an assessment is not needed, which is usually the case when the team already knows the problem and simply needs testing done.

Comparison QA consulting QA and testing services QA staff augmentation
What you buyA review of how you test, and a planTesting executed by our teamEngineers inside your team
Typical outputFindings, test strategy, automation roadmap, release criteriaTest cases, automation suites, defect reports, release sign-off evidenceCapacity under your management
Who it suitsTeams whose process is the problemTeams without QA capacity, or facing a releaseTeams that know what to do and need hands
Typical length2 to 6 weeksPer release, per project, or monthlyMonthly, ongoing
Free Consultation

Start With a QA Assessment. Process, Coverage, Automation, or Capacity.

Tell us what is escaping to production, how often you release, and what your last three releases cost you in unplanned work. We will tell you whether the fix is process, coverage, automation, or capacity, and what it costs.

  • Fixed-price quotes follow the assessment
  • QA work at $25 to $49 per hour
  • Your stack, not ours
  • A seven-day risk-free trial
1 hr
Expert response time
30+
Years building software
5★
Rated on Clutch
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Services

What We Do

Security testing here means testing coverage, not a full security program. When the question is "are we exposed," that work belongs with our IT security and cybersecurity services team.

  1. 01

    QA process assessment

    Current coverage, tooling, environments, defect flow, release criteria, and team structure, with a prioritized improvement plan

  2. 02

    Test strategy and planning

    What gets tested at which level, entry and exit criteria, risk-based prioritization, and the testing budget to support it

  3. 03

    Test automation framework

    Tool selection, framework build, CI integration, reporting, and the rules for what gets automated

  4. 04

    Functional and regression testing

    Test case design, execution, and maintenance across web, mobile, and back-end systems

  5. 05

    API and integration testing

    Contract, data, and error-path testing for the connections that break quietly

  6. 06

    Performance and load testing

    Load, stress, soak, and spike testing, with bottleneck analysis and tuning recommendations

  7. 07

    Mobile and device testing

    Real-device coverage across iOS and Android versions, networks, and screen sizes

  8. 08

    Accessibility testing

    WCAG 2.1 Level AA review with issue lists mapped to success criteria

  9. 09

    Security testing support

    Vulnerability scanning and test coverage for common attack paths, alongside your security program

  10. 10

    Data migration testing

    Reconciliation, completeness, and integrity checks when systems change

  11. 11

    UAT support

    Scripts, coordination, defect triage, and go or no-go evidence for business users

  12. 12

    Compliance and validation testing

    Evidence packages for regulated environments, including HIPAA and ISO 27001 contexts

  13. 13

    Managed QA pod

    A standing team covering your release cycle, reporting against agreed quality metrics

Automation

Test Automation: What to Automate, and What Not To

Automation fails when teams automate everything, and it fails when they automate nothing. The rules we apply:

Automated test code on a monitor in a dark engineering workspace

Automate

Automate stable regression paths, smoke tests on every build, API and contract tests, data setup, and anything run more than a few times per release.

Do not automate

Do not automate flows still changing weekly, one-off exploratory scenarios, usability judgments, or anything where the test would cost more to maintain than to run manually.

Retire

Retire tests that have not failed in a year and do not cover a risk, because a suite nobody trusts is worse than a smaller one that people believe.

Worked example

A worked example, using our rates. Suppose a regression pass takes 60 hours of manual effort and you release every two weeks: that is roughly 1,440 hours a year. Automating the stable 70% costs about 300 hours to build, then 8 hours per release to run and maintain, or around 192 hours a year. First-year saving is roughly 950 hours, which at $25 to $49 per hour is $23,750 to $46,550, and the saving grows in year two when the build cost is gone.

Regression effort, hours per year
Manual regression~1,440 hrs
Automated, year one~492 hrs
Build, about 300 hours Run and maintain, about 192 hours
First-year saving
~950 hrs
At $25 to $49 per hour
$23,750 to $46,550

Two cautions that matter more than the math. Flaky tests destroy trust faster than missing tests, so we budget for stabilization rather than pretending it will not be needed. And automation does not reduce headcount in most teams; it moves people from running the same checks every release to testing the things only a person can.

AI in testing

AI in Testing, and Where It Stops

AI is genuinely useful in four places: drafting test cases from requirements, generating test data, maintaining selectors when the interface changes, and triaging failures so engineers look at the right ones first.

01

Drafting test cases from requirements

02

Generating test data

03

Maintaining selectors when the interface changes

04

Triaging failures so engineers look at the right ones first

It is not useful for deciding whether to release. The World Quality Report data explains why: 89% of organizations are piloting generative AI in quality engineering, but only 15% have scaled it, and the stated barriers are reliability, data privacy, and integration rather than enthusiasm. Average productivity gains sit at 19%, with a third of organizations reporting almost nothing.

AI drafts A person reviews Named humans decide

Our rule on every engagement: AI drafts, a person reviews, and release decisions stay with named humans who can explain them. Building that review step into the pipeline, rather than bolting it on, is part of our AI integration and adoption services.

Tooling

Tools We Work With

We work in your stack rather than moving you to ours. Where a tool choice is genuinely wrong for your situation, we will say so and explain the migration cost before anyone commits.

Laptops, a tablet, and smartphones laid out for cross-device testing
  • Web automation

    PlaywrightSeleniumCypress
  • Mobile automation

    AppiumXCUITestEspressowith real-device clouds
  • API testing

    PostmanREST AssuredPactfor contract testing
  • Unit and component

    JUnitTestNGpytestJestXCTest
  • Performance

    Apache JMeterk6GatlingLocust
  • Accessibility

    axeWAVEscreen reader testing on real assistive technology
  • Security scanning

    OWASP ZAPdependency and secret scanning in the pipeline
  • Test management

    Jira with Xray or ZephyrTestRailAllure reporting
  • CI/CD

    GitHub ActionsGitLab CIJenkinsAzure DevOps
Reporting

The Metrics We Report

Quality arguments go in circles without agreed numbers. These are the ones we baseline at the start and report against:

Quality metrics dashboard with charts and trend lines on a laptop screen
Metric What it tells you
Defect escape rateDefects found in production against those found in testing, the single best measure of whether QA is working
Severity mix at releaseHow many severity one and two issues are open at the go or no-go decision
Automated coverage of critical pathsNot overall coverage percentage, but whether the journeys that make money are covered
Test suite pass and flake rateA suite with a 10% flake rate is a suite nobody reads
Mean time to detect and fixHow long a defect lives between introduction and resolution
Regression cycle timeHours to complete a full regression pass, which is where automation shows up
Defect reopen rateHow often "fixed" was not fixed
Release frequency and rollback rateWhether quality work is speeding delivery up or slowing it down

We report these monthly in a format your leadership can read without translation, and we agree the targets before the work starts rather than celebrating whatever happens.

A note on the numbers

A note on the numbers often quoted in this market, including on this page's previous version: reductions of "20 to 40% in testing cost" and "zero severe defects in production" are outcomes some engagements reach, not guarantees. We prefer to agree a baseline, commit to a direction, and show the measurement.

Pricing

Engagement Models and Pricing

NewAgeSysIT is a US company with its own offshore delivery centers, which is how QA work runs at $25 to $49 per hour with US-based project leadership.

Engagement Effort Cost at our rates Typical duration
QA process assessment Start here40 to 80 hours$1,000 to $3,9202 to 3 weeks
Test strategy and plan60 to 120 hours$1,500 to $5,8802 to 4 weeks
Test automation framework build120 to 320 hours$3,000 to $15,6804 to 8 weeks
Regression suite build, per application200 to 600 hours$5,000 to $29,4006 to 14 weeks
Performance testing engagement80 to 200 hours$2,000 to $9,8003 to 6 weeks
Accessibility audit to WCAG 2.1 AA60 to 140 hours$1,500 to $6,8602 to 4 weeks
Security testing support60 to 160 hours$1,500 to $7,8402 to 4 weeks
Release testing cycle, per release60 to 160 hours$1,500 to $7,8401 to 3 weeks
Managed QA pod160 to 320 hours a month$4,000 to $15,680 a monthOngoing

Most clients start with an assessment or a single release cycle, then move to a pod or embedded engineers once the approach is agreed. Fixed-price quotes follow the assessment, because quoting a regression suite before anyone has seen the application is how both sides end up unhappy.

For a quick figure on a development project rather than a QA engagement, our app cost calculator takes a couple of minutes.

First four weeks

How an Engagement Starts

QA team reviewing release findings together on a laptop
  1. W1

    Week 1: baseline.

    Current coverage, defect history, release cadence, environments, tooling, and the last three releases reviewed for what escaped and why.

  2. W2

    Week 2: findings.

    Gaps ranked by risk against effort, with the quick wins separated from the structural work.

  3. W3

    Week 3: plan.

    Test strategy, automation candidates, environment and data requirements, release criteria, and a costed sequence.

  4. W4+

    From week 4: delivery.

    Either your team executes the plan with our review, or we take the work, or we embed engineers inside your team. All three are normal.

Product and QA team around a conference table reviewing test results on laptops
Industries

Industries We Test For

Healthcare

Patient data handling, integration accuracy, audit trails, and accessibility

Financial services and fintech

Transaction integrity, reconciliation, fraud paths, and regulated reporting

E-commerce and retail

Checkout under load, payment paths, inventory accuracy, peak-season readiness

SaaS and B2B platforms

Multi-tenant isolation, permissions, upgrade safety, and API contracts

Logistics and transportation

Offline behavior, device coverage, and integration with partner systems

Education

Accessibility to WCAG standards, assessment integrity, and term-time load peaks

On-demand and marketplaces

Real-time flows, location behavior, and two-sided notification paths

Media and entertainment

Streaming performance, device matrix coverage, and concurrency

Industry decides what "done" means. A checkout bug costs revenue, a clinical integration bug costs safety, and the testing depth should reflect that difference rather than a standard template.

Why NewAgeSysIT

Why Teams Choose NewAgeSysIT

You can see the delivery side of our work in client products such as Car-Up, an auto repair booking platform where booking and payment paths had to work on the first try.

01

30+ years in software, 1,000+ projects delivered, 4.8 million downloads across client products, and a five-star Clutch rating.

02

QA engineers who have shipped, working alongside the developers who build, so defects get fixed rather than argued about.

03

Your stack, not ours. We work in the tools you already run, and we say so when a tool change is genuinely worth the cost.

04

Metrics before promises. Baselines agreed at the start, reported monthly.

05

US leadership, hybrid rates. Princeton-based project management with our own delivery centers at $25 to $49 per hour.

06

A seven-day risk-free trial so you can see how the team works before committing to a scope.

Speak With Our AI Software Consultant

Get expert guidance before you invest in AI software development. Work directly with Giovanni to validate your technology direction, align AI with business goals, and make confident decisions that reduce risk and accelerate outcomes.

Request a Strategic Consultation
Giovanni, AI Software Consultant Partner

What Our Clients Say About Us

Iman Khawaja

From every single moment, from the beginning till the end, they were there for me. They were very systematic and methodical in every single step and

IMAN KHAWAJA

Owner - ISRA

65%

Increase in Monthly Bookings within 6 Months

42%

Reduction in Appointment No-Shows

David Chabukashvili

They delivered everything on time and it was of great quality. They go above and beyond to meet yourrequirements and deliver the product you are looking for.

David Chabukashvili

Founder -LCard App

120%

Increase in User Sign-Ups in First Quarter

55%

Boost in Networking Conversions

Larry Siebel

They are very knowledgeable in the sense that they have built so many of these types of applications that they..

Larry Siebel

Founder -CAR-UP App

70%

Increase in Online Service Bookings

50%

Reduction in Service Scheduling Conflicts

Roger J Clappe

From every single moment, from the beginning till the end, they were there for me. They were very systematic and methodical in every single step and

Roger J Clappe

CEO - WhipFlip

3X

Faster Vehicle Listing to Offer Time

48%

Increase in Lead-to-Sale Conversion Rate

FAQ

Frequently Asked Questions

What is QA consulting?

QA consulting is an expert review of how your team tests, followed by a plan to fix what is not working. It covers coverage gaps, test strategy, automation candidates, environments, test data, defect flow, and release criteria. The output is findings and a costed roadmap rather than test execution, though most clients continue into delivery.

What is the difference between QA consulting and QA services?

Consulting fixes the approach, services execute the testing. If defects keep escaping despite a busy QA team, you need consulting. If you have no QA capacity before a release, you need services. We do both, and we will say which one your situation calls for.

How much do QA consulting and testing services cost?

At our rates, a QA process assessment runs $1,000 to $3,920, a test strategy $1,500 to $5,880, an automation framework build $3,000 to $15,680, a regression suite $5,000 to $29,400 per application, and a managed QA pod $4,000 to $15,680 a month. Fixed-price quotes follow the assessment.

How long does a QA assessment take?

Two to three weeks for a single product, including a review of your last three releases, a look at current coverage and tooling, and interviews with the people doing the testing. Larger platforms with multiple teams take longer and are scoped after a call.

What percentage of our tests should be automated?

There is no universal number, and chasing one wastes money. The World Quality Report's 2025-26 average is 33% of test cases automated. What matters more is whether the journeys that make you money are covered on every build, and whether the suite is stable enough that people act on a failure.

Which test automation tools do you use?

Playwright, Selenium, and Cypress for web, Appium with XCUITest and Espresso for mobile, Postman and REST Assured for APIs, JMeter, k6, and Gatling for performance, and Jira with Xray, Zephyr, or TestRail for management. We work in whatever you already run unless there is a clear reason to change.

Can you test our mobile apps on real devices?

Yes. Real-device testing across iOS and Android versions, screen sizes, and network conditions, using device clouds plus a physical device set for the hardware behaviors that clouds handle poorly, such as camera, background location, and offline sync.

Do you do performance and load testing?

Yes, including load, stress, soak, and spike testing with bottleneck analysis. The output is not just a chart: it is the specific queries, services, or configuration limits that break first, with recommended fixes and a retest.

Can you help with accessibility testing?

Yes. We test against WCAG 2.1 Level AA and report issues mapped to specific success criteria with code-level fixes. This matters for public sector buyers under the ADA Title II rule and for anyone selling digital products into the EU.

Is AI replacing manual testing?

Not yet, and not in the way vendors suggest. AI drafts test cases, generates test data, maintains selectors, and triages failures well. Surveys show 89% of organizations piloting generative AI in quality engineering but only 15% scaling it, with average productivity gains of 19%. Exploratory testing and release decisions stay with people.

Should we test AI-generated code differently?

Yes, more of it. Veracode's 2026 research found an average security pass rate of 56% for AI-generated code, with about 44% of generation tasks producing a known vulnerability when security was not specified. More code at higher speed with the same defect rate means more scanning, more review, and tighter pipeline gates.

Can you work inside our existing QA team?

Yes. Embedded engineers join your ceremonies, your board, and your definition of done, under your management. That suits teams that know what to do and need capacity rather than advice.

How do you measure whether QA improved?

Defect escape rate, severity mix at release, automated coverage of critical paths, suite pass and flake rate, mean time to detect and fix, regression cycle time, defect reopen rate, and release frequency against rollback rate. We baseline them before the work and report monthly.

Can you guarantee zero defects in production?

No, and anyone who does is selling. What we can commit to is a measured reduction in escaped defects, clear release criteria, evidence behind the go or no-go decision, and a trend you can see monthly. That is a more useful promise than a number nobody can hold us to.

Sources

  1. Capgemini, Sogeti, and OpenText, World Quality Report 2025-26 (33% average automation coverage, 8% with a fully established automation strategy, 89% piloting or deploying generative AI, 15% scaled, 19% average productivity gain, 25% of new scripts AI-generated): capgemini.com
  2. World Quality Report 2025-26 summary including adoption stages and barriers: softwaretestingmagazine.com
  3. Analysis of the report's automation coverage and strategy maturity figures: testresults.io
  4. Veracode 2026 GenAI Code Security Report (56% average security pass rate, roughly 44% of tasks producing a known vulnerability): veracode.com
Start Today

Start With a QA Assessment

Tell us what is escaping to production, how often you release, and what your last three releases cost you in unplanned work. We will tell you whether the fix is process, coverage, automation, or capacity, and what it costs.

🔒 Your information is confidential and never shared. Guaranteed expert response within 1 hour.

Start With a QA Assessment

Request a consultation or call 1-609-331-9194. We respond within one business hour during the working day.

🧭

Process

🎯

Coverage

⚙️

Automation

👥

Capacity