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NewAgeSysIT Whitepapers

Architecture Decisions, Documented From Real Products

Every whitepaper here comes from software we designed, built and shipped for US businesses. Each one names the problem, the architecture we chose to solve it, and the results it produced.

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16
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12+
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Built in production
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Shipped Products

Whitepaper Library

Short, practical reads on how the systems behind these products are built.

Showing 16 whitepapers

SOOLDD whitepaper — How SOOLDD's AI Chatbot Transformed Real Estate Discovery
AI · Real Estate WP·01
SOOLDD · Florida, USA

Whitepaper

How SOOLDD's AI Chatbot Transformed Real Estate Discovery

How SOOLDD's multi-agent AI chatbot transformed real estate discovery through enterprise AI architecture and strategy.

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CashDocs whitepaper — CashDocs: Four-Role Architecture for US Telemedicine Platforms
Healthcare WP·02
CashDocs · USA

Whitepaper

CashDocs: Four-Role Architecture for US Telemedicine Platforms

Why healthcare booking platforms fail at coordination: a four-role architecture for US telemedicine and clinic operations, with measured outcomes.

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WhipFlip whitepaper — WhipFlip: AI Valuation System Architecture
AI · Automotive WP·03
WhipFlip · Delaware, USA

Whitepaper

WhipFlip: AI Valuation System Architecture

Why AI pricing systems break when a vendor changes, and the sourcing-versus-deciding architecture behind WhipFlip's 30+ integration valuation system.

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Car-Up whitepaper — Car-Up: Service Operations Platform Architecture
Automotive WP·04
Car-Up · Pennsylvania, USA

Whitepaper

Car-Up: Service Operations Platform Architecture

How Car-Up put six service stages on one job record: a service operations platform architecture that cut processing time 40% and support calls 60%.

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Town Connect whitepaper — Town Connect: Dispatch Platform Architecture
Logistics WP·05
Town Connect · Florida, USA

Whitepaper

Town Connect: Dispatch Platform Architecture

How Town Connect's five roadside services run on the shipment platform's own dispatch engine: architecture for marketplaces built around a moving asset.

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Heyy whitepaper — Heyy: Data Minimisation & Privacy-First Architecture
Mental Health WP·06
Heyy · New Jersey, USA

Whitepaper

Heyy: Data Minimisation & Privacy-First Architecture

Access control protects data you hold. Minimisation removes it entirely: a privacy-first architecture for products where anonymity is load-bearing.

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Prayer Mission whitepaper — Prayer Mission: Subscription Entitlement Architecture
Subscriptions WP·07
Prayer Mission · USA

Whitepaper

Prayer Mission: Subscription Entitlement Architecture

A subscription sold on the web and one sold in-app must resolve to one entitlement. How Prayer Mission reconciles two billing rails into one account state.

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Eco Auto School whitepaper — Eco Auto School: Build vs Buy and the Workaround Ledger
Driving School WP·08
Eco Auto School · New York, USA

Whitepaper

Eco Auto School: Build vs Buy and the Workaround Ledger

Off-the-shelf software costs the licence plus the workarounds, and only one shows up on an invoice. How Eco Auto School decided which layer to own.

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Auntie App whitepaper — Auntie App: Marketplace Trust Architecture
Marketplace WP·09
Auntie App · USA

Whitepaper

Auntie App: Marketplace Trust Architecture

A marketplace cannot certify a person, only document what was checked. Trust architecture from Auntie App, a childcare app for caregiving.

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CFT whitepaper — CFT: Why Internal Tools Fail Silently
Transport ERP WP·10
CFT · Florida, USA

Whitepaper

CFT: Why Internal Tools Fail Silently

An internal tool that does not fit is not reported, it is worked around. How CFT replaced spreadsheets with a system its teams actually use.

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USA Health Advisors whitepaper — USA Health Advisors: Designing for the Absent Signer
Insurance WP·11
USA Health Advisors · Alabama, USA

Whitepaper

USA Health Advisors: Designing for the Absent Signer

A field transaction that needs a second signature stalls on whoever is not there. Architecture for collecting it without asking them to become a user.

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Honu whitepaper — Honu: Why Marketplace Repeat Rate Beats Headcount
Marketplace WP·12
Honu · USA

Whitepaper

Honu: Why Marketplace Repeat Rate Beats Headcount

A user count proves you launched; a repeat rate proves the product works. How Honu's package model produced 80% recurring bookings.

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Junk Shot whitepaper — Junk Shot: What an Unconverted Enquiry Costs You
Field Service WP·13
Junk Shot · Florida, USA

Whitepaper

Junk Shot: What an Unconverted Enquiry Costs You

Sending someone out to price a job is unpaid work on every enquiry, including the ones you lose. How to move that cost behind qualification.

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Foogly whitepaper — Foogly: Waste Is a Market Failure, Not a Logistics One
AgriTech Marketplace WP·14
Foogly · USA

Whitepaper

Foogly: Waste Is a Market Failure, Not a Logistics One

The goods exist and the buyers exist, and no transaction happens because nobody built the place for it. How Foogly made three markets from one waste stream.

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Rehab by Qui whitepaper — Rehab by Qui: When the Room Is Your Ceiling
Health & Fitness WP·15
Rehab by Qui · New Jersey, USA

Whitepaper

Rehab by Qui: When the Room Is Your Ceiling

If your service needs you in the room, your ceiling is however many rooms you can be in. What it takes to deliver the same thing without being there.

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OPUS Wellness whitepaper — OPUS: Why Commission Systems Have a Higher Bar
eCommerce WP·16
OPUS Wellness · New Jersey, USA

Whitepaper

OPUS: Why Commission Systems Have a Higher Bar

Most data in your system has no motivated auditor. Commission data has one per partner, checking monthly. That changes what correct has to mean.

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