SaaS products with free-to-paid conversion rates below 3% need a professional UX audit
Hotjar, FullStory, Maze, and UserTesting identify the specific UI friction points causing upgrade drop-off.
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We craft visually stunning and highly functional UI/UX designs that enhance engagement, and boost conversions. With 30+ years of experience and a team of 150+ design consultants, UX/UI designers, researchers, and engineers, we deliver impactful designs across diverse industries.
Our UI/UX design services cover SaaS platforms, mobile apps, enterprise software, and consumer products. Every engagement is built on UX research, wireframing, high-fidelity UI design, and production-ready design system delivery.
Every NewAgeSysIT engagement is validated with Maze, UserTesting, Hotjar, and FullStory data. Design systems ship in Figma with tokens, variants, and accessibility states documented for engineering handoff.
Owns the visual layer — typography, colour, layout, component design, and interaction states.
Owns the structural layer — user research, information architecture, user flows, wireframing, and usability testing.
Neither discipline performs effectively in isolation. Both depend on validated research and a documented design system to deliver product outcomes.
NewAgeSysIT ships UI/UX engagements across SaaS, mobile, enterprise, and consumer products. Every project transfers full client ownership of Figma files, design tokens, and research artefacts. The toolchain spans Figma, Maze, UserTesting, Hotjar, FullStory, and Storybook. Accessibility satisfies WCAG 2.1 AA and Section 508 from the wireframe stage onwards.
Years of design experience
Designers, researchers & engineers
These cover the full digital product spectrum across US startups, enterprises, and product agencies.
SaaS product teams optimising onboarding and conversion.
Mobile app startups shipping iOS and Android products.
Enterprise software teams modernising complex workflows.
Digital product agencies scaling design delivery.
NewAgeSysIT delivers UI/UX design services for US product teams using Figma, Sketch, and Adobe XD. Research and testing tools include Maze, UserTesting, Hotjar, and FullStory. Handoff, animation, and collaboration tools include Zeplin, Lottie, and Miro. NewAgeSysIT is a UI/UX design company serving the US market.
UI/UX design services is a defined professional discipline. It covers the complete design lifecycle for SaaS platforms, mobile applications, enterprise software, and consumer digital products. The scope includes UX research, information architecture, wireframing, interactive prototyping, UI design, and design system development. It does not cover brand identity, print design, or marketing creative.
UX research and user testing, wireframing and prototyping, and UI design and design systems anchor the service scope. Mobile app UI/UX design and SaaS and enterprise product design sit within the same scope.
Professional UI/UX investment reduces user drop-off at critical funnel stages and raises feature adoption rates. Faster SaaS onboarding and a design system that accelerates engineering delivery are direct outcomes of the same process.
The client base covers SaaS product teams, mobile app startups, and enterprise software organisations. Digital product businesses without in-house design capability are the fourth buyer profile.
Professional UI/UX engagement spans two connected disciplines.
UI design owns the visual layer, governing typography, colour, layout, component design, and interaction states. UX design owns the structural layer, governing user research, information architecture, user flows, wireframing, and usability testing. Neither discipline performs effectively in isolation.
Mobile apps and SaaS products with confusing onboarding lose 40 to 60% of new users in the first week. The cost shows up as low trial-to-paid conversion, weak App Store ratings, and elevated support ticket volume.
Owns the visual layer — typography, colour, layout, component design, and interaction states. UI design produces the high-fidelity Figma screens, design tokens, and component variants that engineering implements.
Owns the structural layer — user research, information architecture, user flows, wireframing, and usability testing. UX governs the product decisions that determine adoption, conversion, and retention before any pixel is finalised.
Poor navigation structure and unclear call-to-action hierarchy cause users to abandon signup flows, checkout processes, and onboarding sequences. Professional UX design restructures these flows using actual behavioural data from Hotjar, FullStory, Maze, and UserTesting.
Features built without UX research are discovered by fewer than 30% of users on average. Professional UX design maps feature discoverability using Figma component trees and user journey mapping in Miro. Features are placed where users naturally navigate.
Engineering teams building from ad hoc design files spend 20 to 40% of development time resolving design inconsistencies. A production-ready Figma design system with named tokens, component variants, and documented interaction states eliminates this overhead.
Mobile apps designed without platform-specific UX conventions receive negative App Store reviews and lower user retention. Professional mobile UX design follows Apple HIG and Google Material Design 3 conventions from the wireframe stage.
Professional UI/UX design delivers measurable lift in conversion, adoption, and engineering velocity. Forrester documents that every $1 invested in UX generates $100 in product value. The downstream impact shows up in trial-to-paid rates, App Store ratings, and support ticket volume.
Resolving these four problems through professional design produces measurable commercial outcomes. Higher conversion rates, faster onboarding, higher feature adoption, lower support ticket volume, and accelerated engineering delivery follow.
The next section compares a professional UI/UX engagement against shipping a product without any design investment.
Professional UI/UX design is not a line item that is safely removed from a product budget. Removing it relocates cost into engineering rework cycles and elevated user churn. Forrester Research has documented that every $1 invested in UX generates $100 in product value.
The choice is not whether a product has UX. Every product ships with a user experience by default. The decision is whether that experience is engineered through research-led design or absorbed as drop-off, low feature adoption, and engineering rework. The table below compares the two positions across the dimensions that determine commercial outcome.
| Dimension | No Design Investment | Professional UI/UX Design |
|---|---|---|
| User Drop-Off Rate | High at navigation and CTA points | Reduced through research-validated UX flows |
| Engineering Rework Time | 20-40% of sprint capacity lost | Eliminated by documented design system |
| App Store Rating | At risk from pattern violations | Protected by platform-compliant UX |
| Feature Adoption Rate | Below 30% discovery | Improved through structured discoverability |
| Onboarding Completion | 40-60% first-week abandonment | Improved through tested flows |
| Design Handoff | Ad hoc files, unresolved states | Figma system with documented specs |
Poor UX generates costs that compound across user retention, engineering productivity, App Store performance, and sales cycle length.
Products with confusing onboarding flows lose 40 to 60% of new users in the first week. Hotjar heatmap data and FullStory session recordings show consistent abandonment at poorly labelled navigation and non-obvious call-to-action placement. Maze unmoderated testing pinpoints the exact screens where users drop off.
Features built from incomplete or inconsistent design files generate rework cycles. These account for 30 to 40% of development time on average.
Apps with below-3.5-star ratings lose 70% of potential users before download. Nielsen Norman Group cites touch targets, non-native navigation, and slow perceived performance as the top mobile UX failures. These drive negative App Store feedback.
Enterprise SaaS products with cluttered UI require longer demo sequences to convey product value. Gartner research shows that 77% of enterprise buyers describe their last software purchase as complex or difficult.
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Certain product conditions make professional UI/UX design a non-negotiable investment.
Hotjar, FullStory, Maze, and UserTesting identify the specific UI friction points causing upgrade drop-off.
Navigation structure, onboarding flow, and interaction design must align with Apple HIG and Google Material Design 3. Ratings recover only after this alignment is achieved.
Maze unmoderated testing and UserTesting moderated sessions identify which features remain invisible to users.
Zeplin handoff, documented component states, and interaction tokens eliminate this overhead entirely.
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In-house teams, offshore freelancers, and generic design agencies share a consistent failure point. Product complexity and delivery speed requirements exceed their capability at four recurring buyer profiles. NewAgeSysIT is structured for each.
The four audiences below cover the majority of US UI/UX engagements: SaaS product teams, mobile app startups, enterprise software teams, and digital product agencies that embed our designers into client delivery.
SaaS product teams need conversion-optimised onboarding flows, feature discoverability UX, and Figma design systems with Zeplin handoff. A SaaS onboarding flow is a revenue-critical UI component. Every percentage point gained in trial-to-paid conversion directly increases MRR.
Mixpanel and Amplitude track conversion metrics and feature adoption rates. Hotjar behavioural data, FullStory session recordings, and Maze unmoderated tests identify UI elements causing drop-off. UserTesting moderated sessions validate the resulting design changes.
The primary engagement contacts are VPs of Product, Heads of Design, and CPOs. Target company profile is US-based SaaS with 10 to 500 employees.
Mobile app startups and product companies need platform-compliant iOS and Android UX from the first build. Below-4-star apps lose most downloads before install. Figma UI design and Zeplin handoff follow Apple HIG and Google Material Design 3 from the wireframe stage. Lottie animation, Maze testing, and TestFlight validation prevent interaction pattern violations before App Store launch.
Mobile app founders, CTOs, and Heads of Product are the primary decision-makers. The engagement model suits US-based mobile app companies building consumer or B2B apps.
Enterprise IT and digital transformation teams redesigning legacy software need role-based UI management and data-dense dashboard design. WCAG 2.1 AA, Section 508, and Microsoft Fluent Design are applied via Figma design systems. UserTesting and FullStory validate enterprise UX. Generic design freelancers do not deliver consistently at this complexity level.
Enterprise IT Directors, VPs of Digital Transformation, and Chief Digital Officers lead these engagements. Financial services, healthcare, and manufacturing are the primary industries served.
Digital product agencies and software development companies win client contracts requiring professional UI/UX design. Without in-house design capability, a white-label or embedded partnership model serves this need. Figma design files, Zeplin exports, and Storybook documentation must be delivered at pixel-perfect quality before sprint start.
Design handoff delays block Linear sprint delivery. Complete design specifications are required across Notion documentation and GitHub repositories.
Agency principals and project managers at US-based digital agencies and software development companies are the engagement contacts.
NewAgeSysIT delivers UI/UX design across six tracks. The tracks span UX research and user testing, information architecture and wireframing, interactive prototyping, UI design and design system development, mobile app UI/UX design, and UX audit and usability testing.
Each track covers the complete design discipline for US SaaS products, mobile apps, enterprise software, and digital product companies. Service scope spans UX research synthesis, wireframing, interactive Figma prototyping, design system delivery with tokens and Storybook, mobile platform compliance, and audit-led remediation roadmaps. The toolchain spans Figma, Maze, UserTesting, Hotjar, FullStory, Lottie, Storybook, and Zeplin.
None of these services are pixel polishing, template skinning, or generic web design rebranded for products. All six tracks are available independently or as part of an end-to-end product design engagement.
UX research identifies user needs, behavioural patterns, and product friction points before design begins. The research scope covers user interview scripting and facilitation, contextual inquiry, and competitive UX analysis. Persona development and journey mapping are conducted in Miro.
Dovetail synthesis replaces internal stakeholder opinion with evidence from real users. Hotjar heatmaps and FullStory session recordings supplement qualitative interview data. Optimal Workshop card sorting validates navigation structure assumptions.
A Maze unmoderated test with 50 participants identifies navigation confusion within 48 hours. Five-user UserTesting moderated sessions surface critical usability issues with 85% accuracy compared to a full-scale user study.
Information architecture is the structural foundation of a usable product. A faulty IA means every screen built on it inherits the structural problem. Professional IA design applies card sorting via Optimal Workshop and tree testing via Maze. User flow mapping is conducted in Miro.
Site maps and user flow diagrams for all primary task flows are produced at this stage. Low-fidelity wireframes are produced in Figma or Whimsical. Interaction specification notes are documented in Notion.
High-fidelity interactive prototypes in Figma simulate the full product experience before a line of code is written. A Figma prototype is tested via Maze within 24 hours. Moderated sessions run via UserTesting for deeper validation. Critical usability issues are identified at less than 1% of the cost of fixing them post-development.
Clickable prototype flows and micro-interaction design are built using Figma Smart Animate, Principle, and ProtoPie. Lottie animation integrates complex motion design into the prototype. Maze usability testing and stakeholder review cycles confirm the design direction before handoff.
High-fidelity visual UI design covers all product screens alongside a production-ready Figma design system. The design system includes colour tokens, typography scale, spacing system, and interaction states for all components. Design tokens are structured for integration with Tailwind CSS and Radix UI.
A well-structured Figma design system reduces front-end development time by 30 to 50% on SaaS products. Auto Layout, component variants, and documented design tokens drive this reduction. Dark mode variants and icon library integration are included.
Icon sets include Phosphor Icons, Lucide, and Heroicons. Zeplin or Storybook documentation is produced for engineering handoff.
End-to-end UI/UX design for iOS and Android mobile applications covers platform-compliant UX architecture and gesture interaction design. iOS and Android navigation patterns differ fundamentally from one another. Professional mobile UX design applies Apple HIG and Google Material Design 3 from the wireframe stage.
This prevents the interaction pattern violations that generate negative App Store and Google Play reviews. Adaptive layout design, Lottie animation, and App Store screenshot production are delivered at this stage. Figma handoff is prepared for React Native and Expo SDK engineering teams. TestFlight build testing is supported before App Store submission.
A UX audit evaluates an existing product's usability against heuristics, behavioural data, and accessibility standards. Internal product teams miss issues through product familiarity. A professional UX audit applies Nielsen Norman Group usability heuristics and WCAG 2.1 AA standards to the evaluation.
Hotjar and FullStory session recording data supplements the assessment. Coverage includes heuristic evaluation, Maze unmoderated testing and moderated sessions via UserTesting. A WCAG 2.1 AA audit uses Axe and Lighthouse. A prioritised remediation roadmap with Figma mockups is produced for each identified issue.
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Research documentation, structural UX artefacts, and high-fidelity design files form three of the four deliverable categories. A production-ready design system is the fourth. Each category produces signed-off documentation that engineering, product, and leadership reference for the lifetime of the product.
Deliverables transfer with full client IP ownership. Figma files, Maze and UserTesting recordings, Dovetail research libraries, design token JSON, and Storybook documentation move to client-owned accounts at engagement close. No licensing dependency, no recurring vendor lock-in, and no missing source files remain. The four categories below define what every NewAgeSysIT UI/UX engagement ships.
The user interview synthesis report covers findings from five to ten user interviews. Transcripts are organised in Dovetail by theme, pain point, and behavioural pattern, with direct quotes. Maze and UserTesting session data is incorporated into the synthesis report. Persona documentation covers three to five primary user personas.
Each persona includes demographic profile, goals, pain points, digital behaviour, and UX implications. User journey maps are created in Miro and cover emotional state, pain points, and opportunity areas per stage. Competitive UX analysis evaluates three to five competitor products against 15 UX criteria using Optimal Workshop benchmarking. A one-page UX strategy brief in Notion defines UX principles, target user priorities, and design decisions.
The site map or product map covers all screens, sections, and user access levels in the product. It is delivered in Miro, Whimsical, or Figma. User flow diagrams cover all primary user journeys including signup, onboarding, core feature usage, payment, and account management. Each flow is annotated with decision points and error states.
Low-fidelity wireframes in Figma cover all primary screens with an annotation layer. Interaction specification notes document non-obvious UI interactions, conditional states, and edge case handling. Notes are delivered as a Figma annotation layer and Notion specification document. Card sort and tree test results from Optimal Workshop validate navigation label accuracy.
High-fidelity Figma screens cover all product views, states, and responsive breakpoints. States covered are default, hover, active, disabled, error, empty, and loading. The interactive prototype covers all primary user flows with Smart Animate transitions. It is ready for Maze usability testing and stakeholder review.
Animation specifications are delivered as Lottie files or Figma Smart Animate specifications. Principle and ProtoPie files cover complex motion design elements. Performance notes accompany each specification. App Store and Play Store assets include screenshots, feature graphics, and preview video storyboards designed to platform specification.
The design handoff package includes Figma developer inspection mode and Zeplin export. The Zeplin export covers component measurements, spacing tokens, and React Native style specs.
The Figma design system includes a complete component library with Auto Layout and component variants. Interaction states are documented for all UI components. Components covered include buttons, forms, navigation, modals, tables, and cards.
Design token documentation covers colour tokens, typography scale, spacing, border radius, shadow, and motion tokens. All tokens are exported as JSON or CSS for integration with Tailwind CSS and Radix UI. Component usage guidelines cover usage rules, do's and don'ts, accessibility requirements, and responsive behaviour.
Documentation is delivered in Notion, Storybook, or Zeplin. The icon library integrates Phosphor Icons, Lucide, or Heroicons with size variants. Dark mode and WCAG 2.1 AA colour variants are delivered for all components.
AI tooling changes the speed of specific design phases. It does not change the professional discipline that governs them. Research synthesis, wireframe generation, design token management, and accessibility checking all benefit from AI-driven acceleration.
At NewAgeSysIT, AI tools operate as efficiency instruments under professional designer oversight.
UX research, usability testing, and the strategic design decisions that determine product adoption remain human responsibilities. NewAgeSysIT applies AI where it compresses time without compromising research integrity. The five applications below define where AI is currently deployed in our design practice.
AI integration at NewAgeSysIT covers five phases of the professional design process.
Large volumes of user interview transcripts are processed using Claude or GPT-4o to extract recurring themes, pain points, and behavioural patterns. AI-assisted synthesis reduces research analysis time from three to five days to four to eight hours. The UX researcher validates all AI-generated findings before inclusion in deliverables.
Figma AI and Diagram.com generate initial wireframe layouts from structured product briefs and user flow specifications. Designers review and validate all AI-generated wireframes against UX research findings before advancing to high-fidelity design.
AI-powered Figma plugins including Tokens Studio and Figma AI generate design token sets from brand guidelines. Token consistency errors across large component libraries are identified in minutes. Manual audit cycles are eliminated for token-level consistency checking.
Axe, Lighthouse, and Figma's built-in accessibility checker identify WCAG 2.1 AA compliance gaps. Colour contrast, focus order, touch target sizing, and ARIA label completeness are all checked. AI-assisted accessibility checking catches systematic issues before engineering handoff.
GPT-4o generates UX copywriting variants for error messages, onboarding tooltips, empty state messages, and call-to-action labels. Variants are A/B tested using Maze or UserTesting to identify the highest-converting copy for each UI component.
The NewAgeSysIT design toolchain is built around Figma as the primary design and prototyping environment. Specialist tooling covers user research, usability testing, design system management, and engineering handoff across all project types.
| Layer | Tools |
|---|---|
| UI Design and Prototyping | Figma · Sketch · Adobe XD |
| Motion and Animation | Lottie · Principle · ProtoPie · Figma Smart Animate |
| UX Research | Maze · UserTesting · Dovetail · Optimal Workshop · Lookback |
| Behavioural Analytics | Hotjar · FullStory · Microsoft Clarity · Mixpanel · Amplitude |
| Information Architecture | Miro · Whimsical · Notion · FigJam |
| Accessibility Testing | Axe · Lighthouse · WAVE · Figma Accessibility Checker |
| Design System Management | Tokens Studio · Figma Styles · Storybook · Supernova |
| Engineering Handoff | Zeplin · Figma Dev Mode · Avocode |
| Icon Libraries | Phosphor Icons · Lucide · Heroicons · Font Awesome |
| Component Frameworks | Tailwind CSS · Radix UI · Shadcn/UI · Material UI · Ant Design |
| AI-Assisted Design | Figma AI · Diagram.com · Claude · GPT-4o · Tokens Studio AI |
| Project Management | Notion · Linear · Jira · Slack · Loom |
Tool selection follows four engagement priorities: project scope (research-led versus design-led), platform focus (web, iOS, Android), accessibility compliance requirements, and engineering handoff partner. Every deliverable transfers as native source files with full client ownership at engagement close.
Accessibility compliance in US digital products carries both legal and commercial obligations. Section 508 governs federal-adjacent digital products. WCAG 2.1 AA governs colour contrast, keyboard navigation, screen reader compatibility, touch target sizing, and focus state visibility across digital product UI.
Enterprise SaaS products face additional accessibility procurement requirements from enterprise buyers. Non-compliance generates legal exposure, procurement exclusion, and user exclusion. The NewAgeSysIT accessibility approach operates across five design components.
All UI designs are checked against WCAG 2.1 AA colour contrast requirements. The standard requires 4.5:1 contrast for normal text and 3:1 for large text. Checks are conducted using the Figma accessibility checker, Axe, Lighthouse, and WAVE. Contrast failures are resolved in the design system before engineering handoff.
US federal agency digital products and enterprise software serving government-adjacent clients must comply with Section 508. NewAgeSysIT produces Section 508 audit reports and remediation designs for all applicable client engagements.
All interactive UI components are designed with visible focus states that meet WCAG 2.1 AA requirements. Focus order is documented in the wireframe annotation layer and verified during engineering QA.
iOS VoiceOver and Android TalkBack compatibility is designed at the UI level. All interactive elements carry descriptive ARIA labels. Touch targets meet the 44pt Apple HIG minimum. All gesture interactions have accessible alternatives.
Colour is never used as the sole means of conveying information. Error states combine icon, text, and colour. Form fields carry persistent visible labels. Motion and animation respect the prefers-reduced-motion setting.
All NewAgeSysIT UI/UX design engagements include a WCAG 2.1 AA accessibility audit report as a standard deliverable.
The NewAgeSysIT UI/UX design process is gated by validation at every stage. High-fidelity design work does not start before wireframe approval. Design system construction does not begin before UI design direction is validated.
Every stage produces a documented client sign-off deliverable as a precondition for progression. Research decisions are not overridden by stakeholder assumptions at any stage.
Business goals, target user profiles, and product constraints are mapped through stakeholder workshops in Miro. User interviews, competitive UX analysis, and heuristic evaluation of any existing product are conducted. Available Hotjar or FullStory session data is analysed at this stage. Deliverables include a UX research synthesis report, user personas, user journey map, and UX strategy brief. Client sign-off is required before Stage 2.
The complete product structure is designed covering site map, navigation hierarchy, and user flow diagrams for all primary task flows. Card sorting via Optimal Workshop validates navigation labels with real users. Deliverables include the complete site map, user flow diagrams for all primary journeys, and card sort and tree test results. Client sign-off is required before wireframing begins.
Greyscale low-fidelity wireframes for all primary screens are produced in Figma. These are annotated with content hierarchy rationale, component placement logic, and interaction notes. A Maze unmoderated usability test on the wireframe prototype runs with 50 or more participants. Deliverables include annotated low-fidelity Figma wireframes, Maze test results, and revised wireframes incorporating test findings.
The visual design language is established before all screens are built. This covers type scale, colour system, spacing system, and component design direction. Two to three UI design direction options are presented for client selection. A preference test on Maze validates the selected direction with target users. The deliverable is an approved UI style tile and design system foundations.
All product screens are designed at pixel-perfect fidelity in Figma. All views, states, responsive breakpoints, and animation specifications are designed at this stage. The interactive Figma prototype is built and a moderated UserTesting session runs with five or more target users. All P1 usability issues are resolved before handoff. Deliverables include the complete high-fidelity Figma design file, interactive prototype, and UserTesting session recordings.
The production-ready Figma design system is constructed covering all UI components with Auto Layout, component variants, and documented interaction states. Design tokens are exported as JSON or CSS custom properties. Component usage documentation is produced in Notion or Storybook. Figma AI and Tokens Studio run a consistency check across all components. Deliverables include the complete Figma design system and design token export.
The complete Figma file is delivered with developer inspection mode enabled. Zeplin export includes annotated measurements and spacing tokens. A Lottie animation package covers all motion design elements. Design QA is conducted on the first engineering sprint build. Design support during development resolves implementation questions. Deliverables include the Figma handoff package, Zeplin export, and Lottie animation files.
NewAgeSysIT delivers professional UI/UX design for US SaaS products, mobile apps, enterprise software, and digital product platforms. Research governs every stage of the process. No design decision reaches the Figma file without validation against user research data and usability testing results.
This applies from information architecture through to every component interaction state. Assumption-based design is not part of the engagement model. Research validation, platform expertise, measurable outcomes, and client asset ownership separate NewAgeSysIT from the generic agency model.
Every UI/UX design engagement at NewAgeSysIT begins with UX research. Wireframes are not produced until user interviews, journey mapping, and competitive analysis are complete. High-fidelity UI design does not begin until wireframes pass Maze and UserTesting validation.
Every engagement produces a complete Figma design system, not screen designs alone. The design system includes all component variants, interaction states, design tokens, and Storybook or Zeplin documentation for engineering teams.
UX design decisions are tied to measurable product metrics. These include onboarding completion rate, trial-to-paid conversion rate, feature adoption rate, App Store rating, and support ticket volume. Baseline metrics are captured before the engagement and compared post-launch.
iOS and Android mobile UI/UX design follows Apple Human Interface Guidelines and Google Material Design 3 from wireframe stage. Platform-specific navigation patterns and gesture design are applied by designers with mobile UX specialisation. WCAG 2.1 accessibility requirements are met at every UI design stage.
All Figma files, design tokens, research documentation, and design system components transfer to the client at project completion. No ongoing licensing dependency. No proprietary design tool lock-in.
NewAgeSysIT structures UI/UX design partnerships across three engagement models. The first serves product teams requiring a complete end-to-end design engagement. The second serves companies adding specialist design capacity to an existing in-house team. The third serves organisations requiring strategic UX diagnosis before committing to a full engagement.
All three models include documented milestone delivery, Figma file ownership transfer, and direct designer access throughout the engagement.
NewAgeSysIT provides a complete product design team covering UX research, information architecture, and wireframing. UI design, prototyping, design system development, and engineering handoff are also included. The client owns the product roadmap and design direction decisions. NewAgeSysIT owns research quality, design execution, and all Figma deliverable standards.
This model suits SaaS companies, mobile app startups, and enterprise digital transformation teams without in-house design capability. Deliverables include UX research report, wireframes, high-fidelity Figma designs, interactive prototype, complete design system, and Zeplin engineering handoff.
One or more NewAgeSysIT designers are embedded into the client product team and sprint workflow. NewAgeSysIT handles recruitment, HR, benefits, and payroll. The client directs daily sprint priorities and design work. This model is built for SaaS product teams with an existing Head of Design or CPO. It sources Figma UI designers, UX researchers, and design system specialists. All with Figma, Maze, and Storybook expertise.
This model serves organisations needing UX diagnostic and strategic direction before committing to a full design engagement. A senior NewAgeSysIT UX strategist or design director leads the engagement. Delivery covers a heuristic evaluation, Hotjar or FullStory session recording analysis, and a WCAG 2.1 AA accessibility audit.
Deliverables include a UX audit report with Figma mockups and a WCAG 2.1 AA compliance report. A UX remediation roadmap is the final deliverable. This model suits product teams, CTOs, and VP of Product evaluating a product redesign before committing a budget.
UI/UX design cost in the US reflects project scope, deliverable depth, research intensity, and design system complexity. A focused UX audit starts at $5,000. An end-to-end product design engagement ranges from $25,000 to $150,000 or more.
Scope covers research, wireframes, UI design, and a complete design system. The cost of professional UI/UX design is consistently lower than the cost of correcting poor UX post-launch. The relevant cost comparison is against engineering rework from poor design and user churn from inadequate UX. Extended sales cycles from poor product first impressions compound the comparison further.
A UX audit of an existing product differs significantly in cost from a full end-to-end design engagement.
Engagements that include user interviews, Maze usability testing, and UserTesting moderated sessions require more time than wireframe-only projects.
The number of unique screens, user flows, and responsive breakpoints directly determines the UI design effort.
A full design system including tokens, dark mode variants, and Storybook documentation differs significantly from a basic component library.
Web only, web plus iOS plus Android, or web plus desktop app each represent different scope levels.
WCAG 2.1 AA or Section 508 compliance audit and remediation add testing and documentation effort.
Lottie animation production, micro-interaction design, and transition specifications add design and asset production effort.
The number of feedback rounds and usability test iterations in the engagement scope affects total project cost.
Heuristic evaluation, session recording analysis, Maze test, WCAG audit, remediation roadmap
High-fidelity Figma design, responsive breakpoints, design handoff
Wireframes, UI design (iOS and Android), prototype, Figma handoff
UX research, wireframes, UI design, interactive prototype, Figma handoff
Component library, design tokens, dark mode, Storybook documentation
Research, IA, wireframes, UI design, design system, prototype, handoff
UX audit, IA redesign, wireframes, UI design, WCAG 2.1 compliance
All ranges are indicative for US market design engagements. Actual costs are confirmed after a discovery session and scope definition.
For product teams beginning a design investment, NewAgeSysIT offers focused design sprint engagements. Each sprint delivers a validated UX direction in two to four weeks as a standalone deliverable. A design sprint produces UX research synthesis, a user journey map, and wireframes for the primary user flow. A UI design direction rounds out the sprint output. Cost is $8,000 to $20,000 delivered in two to four weeks.
A design sprint de-risks the full product design engagement. It validates UX direction before committing to complete UI design and a design system build. Nielsen Norman Group and Figma's Design Systems Survey are the US market benchmarks for design investment. Both cover design system maturity standards. Both support the investment case for product leaders presenting to CEOs and CFOs. NewAgeSysIT positions the design sprint as the professional entry point to a full product design engagement.
User interviews, journey mapping, competitive analysis
Information architecture, low-fi Figma wireframes, Maze testing
UI style tile, design system foundations, sign-off for full engagement
All ranges are indicative. NewAgeSysIT models the design investment and ROI projection before any engagement begins. The investment decision rests on quantified UX outcomes rather than design preference.
SaaS products with low conversion rates and mobile apps with below-4-star App Store ratings absorb preventable revenue loss. Enterprise software with high support ticket volume from navigation confusion carries the same commercial problem. Professional UI/UX design directly addresses both.
A free 30-minute consultation with a senior NewAgeSysIT UX strategist is available. The session covers current product UX pain points and the recommended research and design approach. An indicative project scope and cost is confirmed before the session closes.
Professional UI/UX design is a product investment decision with a documented commercial case. The design process is research-validated.
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Faster Vehicle Listing to Offer Time
Increase in Lead-to-Sale Conversion Rate
“The NewAgeSysIT team has been instrumental from day one. They didn’t just build the app — they helped shape the vision, solve critical challenges, and turn our idea into a platform that’s already making a real impact.”
Founder — Town Connect Network
Increase in Community Member Engagement
Faster Feature Implementation Cycles
“They were flexible, responsive, and delivered everything on time. The milestone process gave me complete confidence, and getting approved on both app stores on the first submission was incredible.”
Founder — Guaranty Tip Sheet
App Downloads Across iOS & Android
Average User Rating on App Stores
“From every single moment, from the beginning till the end, they were there for me. They were very systematic and methodical in every single step and …”
Owner - ISRA
Increase in Monthly Bookings within 6 Months
Reduction in Appointment No-Shows
“They delivered everything on time and it was of great quality. They go above and beyond to meet yourrequirements and deliver the product you are looking for….”
Founder - L-Card App
Increase in User Sign-Ups in First Quarter
Boost in Networking Conversions
“They are very knowledgeable in the sense that they have built so many of these types of applications that they..”
Founder -CAR-UP App
Increase in Online Service Bookings
Reduction in Service Scheduling Conflicts
“From every single moment, from the beginning till the end, they were there for me. They were very systematic and methodical in every single step and …”
CEO – WhipFlip
Faster Vehicle Listing to Offer Time
Increase in Lead-to-Sale Conversion Rate
“The NewAgeSysIT team has been instrumental from day one. They didn’t just build the app — they helped shape the vision, solve critical challenges, and turn our idea into a platform that’s already making a real impact.”
Founder — Town Connect Network
Increase in Community Member Engagement
Faster Feature Implementation Cycles
“They were flexible, responsive, and delivered everything on time. The milestone process gave me complete confidence, and getting approved on both app stores on the first submission was incredible.”
Founder — Guaranty Tip Sheet
App Downloads Across iOS & Android
Average User Rating on App Stores