Ryan Marrone is a US-based client and the owner of Fish Clothing. Deeply affected by the high suicide rate in the US, and having lost 16 friends to suicide over a span of 10 years, Ryan recognized the need for an accessible mental health support platform to support individuals struggling with mental depression and sadness. This led to the inception of the Heyy app, funded by his own company (Fish Clothing), aimed at providing a supportive environment for those in need.
Developing a mental health support platform comes with its own set of challenges
Creating a safe and anonymous user space was paramount to encourage open communication.
Developing an effective algorithm to connect users with suitable listeners based on age and other criteria.
Ensuring the app's interface and functionality were engaging and supportive for distressed users.
Protecting user data and conversations to maintain confidentiality.
Ensuring the app can handle a growing user base without compromising performance.
Implementing a robust system to monitor and manage harmful or inappropriate content while maintaining user privacy and freedom of expression.
To address these challenges, NewAgeSysIT followed a comprehensive and structured approach to building the application
Our Business Analysis team conducted regular meetings with the client to document both functional and non-functional requirements, prioritizing features based on client preferences.
Through brainstorming sessions, our team conceptualized the app's core features. Initial wireframes and sketches were developed to visualize the concept.
A clickable prototype was created to showcase the platform's flow and user interface. Feedback from the client was collected and necessary adjustments were incorporated.
Our expert designers crafted detailed UI/UX designs aligned with the approved prototype, ensuring an intuitive and user-friendly interface.
Our proficient developers determined the technology stack and development tools, breaking down the project into manageable sprints and tasks. Time and resource estimates were provided for efficient development.
Our developers wrote code based on approved designs and specifications. Regular communication with the client through demos and feedback sessions ensured transparency and progress updates.
Our Quality Assurance team conducted comprehensive testing, including unit testing, integration testing, and user acceptance testing. Identified bugs or issues were promptly addressed and resolved.
Careful planning and execution prepared the platform for deployment on intended platforms such as the App Store and Google Play.
We monitored the platform's performance and gathered user feedback post-launch. Ongoing maintenance and support were provided as needed, ensuring the continued success and functionality of the platform.
A core feature allowing users to connect and communicate in real time.
A request button that connects users to listeners based on age proximity, ensuring a relatable support system.
Users can register with anonymous names to protect their identity.
Users can register using anonymous names.
Users can connect by clicking the Heyy button.
The algorithm matches users with listeners of a similar age group, giving preference to those of the exact age, and then within a one-year range.
Once connected, users can engage in supportive conversations through the chat functionality.
The Heyy app has been successfully launched and has received positive feedback.
Many users in the US have found the app helpful in managing their depression and finding support.
The client reported significant user engagement and numerous success stories where the app played a critical role in providing emotional support to individuals in distress.
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