ChatGPT is a hot topic everywhere now. The AI chatbot is helping everyone, from students to developers, with their daily tasks. Below we discuss how you can integrate and use ChatGPT into your mobile app and enhance the app’s capabilities.
4 Ways to Improve Your Mobile App Using ChatGPTÂ
Chatbots like ChatGPT offers some excellent ways to improve your mobile apps. The AI chatbot can enhance the existing capabilities and implement innovative new features. Here are some of the ways ChatGPT can enhance your mobile app.
Significantly Enhance User ExperienceÂ
Even a basic chatbot can significantly enhance the user experience of your app. A regular chatbot can answer the basic queries of the users. But by integrating an advanced AI chatbot like ChatGPT with a machine learning algorithm, it can better understand the customer requirement and even help with complex queries. Hence, integrating ChatGPT can significantly enhance your app’s user experience.Â
Convenient Search Option
Another way to integrate ChatGPT into your app is to improve your product and content search capability. Using ChatGPT, the user only has to use voice commands, and the AI can find the relevant product or content.Â
The customer also has the standard option to type the search term or search by uploading a picture. ChatGPT and other similar AI systems can quickly show the relevant results to the user that considers the search intent and user behavior.
Provide Tailored User ExperienceÂ
Advanced AI and Machine Learning can do wonders when they work together. It enables your business to understand user intent and lets you slowly learn their preferences. Such capabilities were practically impossible to hack so easily.
ChatGPT and similar AI chatbots efficiently fill the gap and enable you to offer customers a truly personalized experience. It means providing the customers with highly-personalized recommendations on products and suggestions tailor-made to meet customers’ requirements.Â
Enhanced Onboarding Process
It is usual for users to download and install a mobile app and never use it again. You probably have a few such apps on your phone right now. A significant reason why this happens is because of the confusing or complex onboarding process.
Thanks to advanced AI chatbots, there is a quick and easy fix for this problem. It allows you to establish a clear value proposition. As a result, you can ensure quality user engagement from the first interaction.
The chatbot can navigate users through the various functions in your app with no scope for confusion. It quickly familiarises the user with your mobile app’s essential functions and ensures the user can use it without any confusion the next time.
Use Cases Of AI Chatbot Integration In Apps
Chatbots are not new in apps; you can often find the feature in most apps. However, only a few brands have integrated AI chatbots into their app. Below we discuss how some leading brands use ChatGPT in their mobile apps.Â
Bank Of America
The banking giant offers an advanced mobile app with its digital assistant, Erica. Customers can chat with Erica via voice or text messages. One of the primary purposes of the digital assistant is to build the best financial habits for customers.Â
It accomplishes this based on various factors, such as investments, savings, etc. The chatbot even presents customers with custom investment opportunities, suggestions for minimizing debt costs, and more.Â
StubHub
The chatbot from StubHub helps to find different concerts and events based on the user’s taste. It ensures that users get all major news or updates regarding events of interest to the user and their ticket availability. This ticket-selling app lets users know about the relevant event and book tickets.
Whole Foods
This food retailer app offers a chatbot to help users browse for perishables. Interestingly, the company connected its chatbot with Facebook Messenger, enhancing access to its products and services. Users can even use emojis to communicate with the bot and convey their food needs.Â
eBay Shopbot
One of the industries in that chatbots are quickly gaining popularity is eCommerce, and for good reasons. Chatbots for eCommerce, or more accurately, Shopbots, act as personal shopping executive that helps customer with their shopping needs. The functions of the Shopbot include everything from suggesting the appropriate products to finding the best deals for the customer.